ENQOO Hunt Vison Pro Series is our new release, which is a range of cellular trail cameras designed for hunters, wildlife enthusiasts, and outdoor adventurers. These cameras offer high-resolution imaging, long battery life, and advanced features like fast trigger speeds and reliable cellular connectivity to keep you connected in remote locations.

Yes. ENQOO cameras come with cellular connectivity, allowing you to watch your camera and receive notifications directly to your mobile phone, no matter where you are.

We provide two kinds of data plans in the app, one is Basic plan, the other is Shared plan. Refer to more details on this page: https://www.enqootech.com/pages/flexibale-data-plan.

Orders are typically processed within 1-2 business days. Shipping time depends on your location, but most U.S. orders will arrive within 3-7 business days. You will receive a tracking number once your order has shipped.

Currently, we only ship to the United States. We are working on expanding our international shipping options, so please stay tuned for updates.

If your package is damaged or lost, please contact our customer support team immediately. We will assist you in filing a claim with the carrier and ensure you receive a replacement if necessary.

We offer a 30-day return policy on all ENQOO products. If you're not completely satisfied with your purchase, you can return the item within 30 days of receiving it for a full refund. Please ensure that the product is unused and in its original condition to qualify for a return.

Return shipping is the responsibility of the customer, unless the product is damaged or defective upon arrival. In that case, we will cover the return shipping costs.

If your product arrives damaged or defective, please contact customer support immediately. We will arrange a return or replacement at no additional cost to you. Be sure to have your order number and photos of the damage ready to expedite the process.

Unfortunately, we cannot accept returns after the 30-day period. However, if you experience any issues with your product after this time, please contact us, and we will do our best to assist you.

All ENQOO products are guaranteed from defects in material and workmanship from the date of purchase of 2 Years. If your product experiences any issues related to these factors, we will repair or replace it free of charge within the warranty period.

Our warranty covers defects in materials or workmanship under normal use. This includes issues such as faulty hardware, malfunctioning components, and other manufacturing defects. It does not cover damages resulting from accidents, misuse, unauthorized modifications, or environmental factors such as extreme weather or water damage (unless the product is advertised as waterproof).

To request warranty service, please contact our customer support team with your order details and a description of the issue. We may ask for additional information, such as photos or videos, to help diagnose the problem. Once your warranty request is approved, we will guide you through the next steps for repair or replacement.

If your ENQOO product is defective upon arrival, please contact our customer support team within 30 days of receipt. We will assist you in processing a return or replacement under our return policy.

No, our warranty does not cover accidental damage, misuse, or damages caused by unauthorized modifications. If your product has suffered accidental damage, we recommend contacting our support team for options regarding repairs or replacement at a discounted price.